Foodbank Helper

When food leaves inventory outside of a normal client visit, staff can now record exactly where it went, which makes grant reporting on waste reduction and food redistribution much easier and more accurate.

• check_circleRedistribution: Satellite pantries, partner agencies, and other organizations you share surplus with.
• check_circleDiversion: Farms, composting, and animal feed.
• check_circleDisposal: Spoilage and shrinkage. Every reduction is automatically categorized for reporting.

Tag each named destination as Redistribution, Diversion, or Disposal to keep grant reporting simple.

Inventory can now be received, moved, and distributed in the packaging units food actually comes in (a skid, box, or case) instead of only individual units.

• check_circleDefine Units Per Item: Admins set up packaging units and a default receiving unit, and on-hand figures display in the unit you choose.
• check_circlePackage-Level Tracking Mode: An opt-in mode keeps count of intact packages, with a guided step-by-step wizard to switch modes and do an initial count.

See on-hand stock per location in the units it actually arrives in: skids, cases, and individual units.

When you're using package-level tracking, you can seamlessly convert inventory between units as it moves through your building.

• check_circleBreak Down: Split a skid into cases, or a case into individual units, when stock is opened for distribution.
• check_circlePack Up: Combine a bunch of loose boxes back up into a skid to keep your counts tidy and accurate.

For situations where the automatic weight calculation isn't right, authorized staff can manually set a cart's total weight, entered in pounds or kilograms or captured directly from a connected scale. Every outgoing-weight report honors the override for that order.

A new tiered points engine lets you award points based on each person's position within the household. For example, the first adult can be worth more than the third.

• check_circleFully Configurable: Set tiers per month and per category, opt-in per food bank.
• check_circleClear Breakdown: The family view shows exactly how each household's points were calculated.

The family view shows exactly how each household's points add up, person by person.

Record each member's date of birth and define age groups by minimum age. The system does the rest, making point allocation more accurate and far less manual.

• check_circleAutomatic Assignment: Every member is placed in the right age group, and household adult/child/infant counts stay in sync.
• check_circleRecalculates on Birthdays: Points update automatically when a birthday moves someone into a new group.
• check_circleBuilt-In Safety Check: Turning it on runs a check to make sure member records are complete first.

Label orders with custom, color-coded tags from the order history. It's a flexible way to organize, categorize, and find orders.

• check_circleFixed or Dynamic: Use a fixed value (like "Processed" or "Picked Up") or pull a value automatically from the family, shopper, or order (last name, external ID, family size).
• check_circleManual or Rule-Based: Apply tags by hand or automatically with simple rules.
• check_circlePowerful Filtering: Filter order history by "has tag" or "does not have tag."

Colorful, dynamic tags can be applied by hand or by rule, then used to filter order history.

A focused correctness pass on the Advanced Reports engine fixed several places where numbers could be misleading. The result is reporting figures you can trust.

• check_circleAccurate Client Counts: Automated monthly point-resets are no longer miscounted as real client visits, which had inflated "clients served," "new families," and household counts.
• check_circleConsistent Dates: Date ranges are now consistently inclusive, and deleted families are properly excluded.

Set your own pounds/kg-per-meal conversion factor so the "Meals Equivalent" figure on the Weight Stats page reflects your own methodology, with an explanatory tooltip right on the stat card.

Families and members can now carry an optional external ID, such as a Link2Feed ID or any ID from another system your organization uses.

• check_circleFast Cart Creation: Type or scan a member's ID to create a cart instantly.
• check_circleLookup & Search: Find families by external ID in the admin center, and cleanly cross-reference between Foodbank Helper and other tools.

The volunteer homepage now shows personal KPI cards so volunteers can see the direct impact of their time. It's a simple, motivating way to recognize their contribution.

• check_circleHours & Shifts: Hours volunteered and shifts completed, both this month and this year.
• check_circleLifetime Impact: A running total of lifetime hours contributed.

Monthly, yearly, and lifetime hours, front and center on the volunteer homepage.

The system now prevents volunteers from signing up for shifts that overlap in time, with a clear message pointing to the conflicting shift. Back-to-back shifts are still allowed; only genuine overlaps are blocked.

Instead of printing every barcode at once, staff can now choose exactly what to print: specific items, specific bundles, or whole item groups.

• check_circleOptional Sub-Label: Include a "Points / Limit" sub-label on each barcode when you need it.
• check_circleStill One Click: The "Download All" option is still there whenever you want everything at once.

Barcode sheets are no longer locked to one size. Pick a size preset and a paper format, and the layout is calculated automatically.

• check_circleSize Presets: Compact, standard, or large.
• check_circlePaper Formats: A4, Letter, and A5, plus a dedicated 4×3 label option that prints one barcode per label for label printers.